Terms of Purchase
Effective Date: August 2026
Welcome to Maisondayrva. We are a specialized boutique retailer offering premium drinkware, including our signature Insulated Water Bottles, Artisan Ceramic Mugs, and Straw Cups.
This document outlines the legal and commercial terms governing all orders placed through our digital store. By completing a transaction on our platform, you agree to comply with and be bound by these Terms of Purchase, alongside our overarching [Terms of Service] and [Privacy Policy]. We advise reading these terms thoroughly prior to placing your order.
1. Buyer Eligibility & Statutory Compliance
By submitting an order, you confirm that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and possess full legal capacity to enter into binding agreements. You warrant that purchasing our drinkware products complies with all applicable local laws and regulations. Please note that customer support interactions may be recorded or logged for quality assurance, auditing, and compliance purposes.
2. Privacy & Data Handling
We manage your personal data and transaction history in strict accordance with our Privacy Policy. Initiating a purchase with Maisondayrva constitutes your explicit agreement to our data administration practices. We reserve the right to revise our privacy procedures at any time; your continued use of our services signifies your acceptance of any updated terms.
3. Order Authorization & Pricing Discretion
Maisondayrva reserves the right to accept, limit, or refuse any order at our sole discretion. Reasons for order cancellation include, but are not limited to, inventory shortages, suspicious security/fraud alerts, or system pricing errors. We may also request additional identity verification before clearing a package for dispatch.
If your order is canceled by us after payment has been processed, the full amount will be promptly refunded to your original payment method. We reserve the right to modify retail prices, product specifications, and promotional offers at any time without prior notice.
4. Product Descriptions & Visual Tolerances
While we aim to display our drinkware collections—including colors, glazes, textures, and capacity dimensions—as accurately as possible, slight variations may occur. Differences in screen calibrations, manufacturing runs, or handcrafted ceramic glazes mean physical items may vary slightly from online images.
If a delivered product substantially differs from its description, your sole remedy is to follow our standardized return claim procedure. Please review product details carefully before completing checkout.
5. Pricing Anomalies & Store Corrections
Despite routine site maintenance, technical glitches may occasionally result in inaccurate product pricing. Maisondayrva is under no legal obligation to fulfill orders executed at incorrect or glitched prices. In such instances, we will cancel the affected order, notify you via email, and issue a complete refund. We retain the right to correct pricing discrepancies across our storefront at any time.
6. Stock Availability & Shipping Projections
Product availability displayed on our website represents estimates rather than guaranteed stock reservations. While we prioritize prompt order processing, global delivery times can take up to 30 business days depending on logistics and destination.
Delivery windows may be impacted by customs clearance, extreme weather, or regional carrier delays. If an item becomes unavailable after your order is placed, we will notify you, remove the item from your order, and issue a corresponding refund.
7. International Purchases & Import Protocols
Cross-border shoppers must acknowledge and accept the following conditions:
- Manufacturer guarantees may not apply or be valid in your home region.
- Localized product care instructions or customer service may only be provided in English.
- Packaging and labeling may differ slightly from your local domestic standards.
- Customer Responsibility: You are solely responsible for ensuring that our drinkware products can be legally imported into your destination country.
8. Import Duties, Taxes, & Customs Fees
Your checkout total covers the baseline product costs and international shipping fees. However, as the importer of record, you are fully responsible for any destination customs duties, import tariffs, Value-Added Taxes (VAT), or administrative clearance fees imposed by your local government upon arrival.
9. Governing Law & Corporate Details
These Purchase Terms and any resulting commercial transactions are strictly governed by and construed in accordance with the laws of Hong Kong.
Contact Maisondayrva Support
If you have questions regarding these purchasing terms or require assistance with an existing order, please contact our client care team with your Order Number and account email address:
- Brand Identifier: Maisondayrva
- Legal Entity: Watina HongKong Limited
- Registered Office Address: Flat A516, 5/F, Efficiency House, 35 Tai Yau Street, San Po Kong, Hong Kong
- Customer Support Email: support@maisondayrva.com
- Customer Service Phone: +1 (606) 268-2021